Terms of service

Overview

Welcome to Bella Ling. This website is owned and operated by Bella Ling Ltd. Throughout the site, the terms "we," "us," and "our" refer to Bella Ling Ltd. By accessing our website and engaging with our services—including browsing our products or making a purchase—you agree to be bound by the terms and conditions set forth below ("Terms of Service," "Terms"). These Terms apply to all visitors, users, customers, merchants, vendors, and content contributors.

We invite you to read these Terms carefully. Continued use of our website, www.bella-ling.com, constitutes your full acceptance. If you do not accept these Terms in full, you may not access or use any part of the Site or our services.

Any new features or tools added to the site will also be subject to these Terms. We reserve the right to update or modify any part of these Terms by publishing changes directly to this page. It is your responsibility to check this page periodically. Continued use of the website after changes are posted signifies your acceptance.

Bella Ling is hosted on Shopify Inc., our e-commerce platform provider, which enables us to offer products and services to our customers securely and efficiently.

Key Terms Tailored to Bella Ling

1. Luxury Online Shopping & Age Eligibility

You must be at least the legal age of majority in your jurisdiction to use our services. By purchasing from us, you confirm this or that you have given consent for a dependent minor to use our site under your responsibility. Bella Ling offers only luxury pre-owned and authenticated items. Misuse of our services for illegal or unauthorized purposes is strictly prohibited.

2. Trust, Authenticity & Exclusivity

Our platform is rooted in trust. Every item listed on our site undergoes a rigorous authentication process. As a customer, you agree not to duplicate, reproduce, or resell any service, content, or intellectual property owned by Bella Ling.

3. Transparency in Product Listings

While we strive for accuracy in listing descriptions, photographs, and pricing, occasional errors may occur. Bella Ling reserves the right to correct such inaccuracies and to refuse or cancel any order placed with incorrect information.

4. Pricing & Availability

All prices are subject to change without notice. Items are offered in limited quantities and subject to availability. Bella Ling reserves the right to limit sales by individual or region at its sole discretion.

5. Returns, Exchanges & Final Sales

• In-store purchases are final sale and are not eligible for refund.

• Online purchases are eligible for return or exchange within 7 days of delivery, provided items are returned in original, unworn condition with tags and accessories intact.

• We reserve the right to reject any returns that do not meet our conditions.

• Exchanges for items of equal or greater value may be accepted for online purchases.

Refer to our Refund Policy for full details.

6. Payment & Billing Accuracy

You agree to provide up-to-date and accurate information for billing and delivery. We reserve the right to cancel or limit orders based on availability or where misuse is suspected.

7. Intellectual Property & Branding

All content, branding, images, product descriptions, and digital assets on www.bella-ling.com are proprietary to Bella Ling Ltd. Unauthorised use, reproduction, or copying is strictly prohibited.

8. External Tools & Services

We may provide access to optional third-party tools and applications. These tools are provided on an “as is” basis without warranties. Use at your own discretion.

9. Privacy & Data Handling

Your personal data is collected, stored, and used in accordance with our Privacy Policy. We ensure all necessary precautions are taken to protect your information.

10. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the UK courts.

11. Contact

For questions or concerns regarding our Terms of Service:

Bella Ling Ltd
51 Beauchamp Place
London SW3 1NY, United Kingdom
Email: bellaling@bella-ling.com

For a complete breakdown of service-specific terms (e.g., authentication, resale, live sales), please contact our client services team or view individual policy pages.